Shipping Information
Everything you need to know about delivery
| Delivery Zone | Estimated Time | Cost |
|---|---|---|
| Nairobi (CBD & Westlands) | Same day (order before 12pm) | KES 150 |
| Nairobi Suburbs | 1–2 business days | KES 200 |
| Mombasa | 2–3 business days | KES 350 |
| Kisumu & Nakuru | 2–3 business days | KES 300 |
| Rest of Kenya | 3–5 business days | KES 400 |
| Orders over KES 5,000 | Same as above | FREE |
How We Ship
All orders are carefully packed and handed to our trusted delivery partners. You'll receive an SMS confirmation with tracking details once your order is dispatched.
Order Cut-off Times
Orders placed before 12:00 PM EAT on weekdays are processed the same day. Orders placed after 12pm or on weekends are processed the next business day.
Tracking Your Order
Once your order ships, you'll receive an SMS with a tracking link. You can also check your order status by logging into your account and visiting the My Orders section.
Questions about your delivery? Contact us at support@beautybyrose.co.ke or call +254 700 000 000