Terms of Service

Last updated: January 2024

By accessing or using the BeautyByRose website and services, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. Use of Our Website

You must be at least 18 years old to create an account and place orders. You are responsible for maintaining the confidentiality of your account credentials. BeautyByRose reserves the right to suspend or terminate accounts that violate these terms.

2. Products & Pricing

All prices are listed in Kenyan Shillings (KES) and are inclusive of applicable taxes. We reserve the right to change prices at any time without notice. Product images are for illustration purposes; the actual product may vary slightly in appearance.

3. Orders & Payment

An order confirmation email does not constitute acceptance of your order. We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraud. Payment is due at the time of order placement.

4. Delivery

Delivery times are estimates and not guarantees. BeautyByRose is not liable for delays caused by third-party couriers, adverse weather, or other factors beyond our control. Risk of loss passes to you upon delivery.

5. Returns & Refunds

Returns are subject to our Returns Policy. Refunds will be issued to the original payment method within 3–5 business days after the returned item is received and inspected.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of BeautyByRose or its licensors and is protected by copyright law. You may not reproduce, distribute, or use our content without written permission.

7. Limitation of Liability

To the maximum extent permitted by law, BeautyByRose shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the relevant order.

8. Governing Law

These terms are governed by the laws of Kenya. Any disputes shall be resolved in the courts of Nairobi, Kenya.

9. Contact

For questions about these Terms, contact us at legal@beautybyrose.co.ke.